BUILD A THRIVING
HOSPITALITY BUSINESS THROUGH
BIG PICTURE THINKING
& EXTRAORDINARY
CUSTOMER EXPERIENCES
Ā
Let me show you how
Worried Your Hospitality Business Wonā€™t Survive the Shift in Customer Expectations?
It may feel like the hospitality industry is under siege, but the numbers tell a different story! People are still dining out. The difference? Theyā€™re more discerning, seeking high-quality, truly memorable experiences.
If you want to attract and retain this new wave of customers, the key isnā€™t discounting, itā€™s creating unforgettable customer experiences.
Once a week I'll send you insights, strategies and actionable tipsĀ to turn casual guests into loyal fans and watch your business grow. Plus occasionally some behind the scenes fun with my very cute miniature dachshund!
If this sounds like your kinda world, pop your details below to join me and your fellow Hospo Rockstarts!
I will only send you useful tips, tools and offers: Never spam. Unsubscribe at any time.
IT'S HOW
YOU MAKE
YOUR CUSTOMERS FEEL
THAT MATTERS.
On the Blog, you'll find weekly articles with tools, resources, tips and a whole lot of encouragement as I show you how to use big picture strategy to plan, create unforgettable customer experiences & grow your business beyond your wildest dreams.
Ā
CHECK OUT THE LATEST BLOG POST
Watch this week's VIDEO PODCAST
SUBSCRIBE FOR THE LATEST IN HOSPITALITY STRATEGY & CUSTOMER JOURNEY EXCELLENCE
Hospo on Tap Podcast hosted By Kylie Pengelly Linke
Hi there!
I'M KYLIE.
Your hospitality & event strategist, customer retention specialist...and former pub owner!
I have always believed if you can dream it, you can make it happen.
Having created and run an Aussie pub, in a foreign country, during the pandemic, no less!! I understand how hard it can be to step out of the daily grind and work on your business.
I will help you with business strategy and customer retention to create the go to venue you desire.
WORK WITH ME
Supporting hospitality business owners to build leveraged & scalable businesses through big picture planning, creating unique events and unforgettable customer experiences.
Done For You Events & Event Management
Online Courses & 1:1 Consulting
